IRIS Clarity uses AI to remove all background noise from both live, and recorded customer conversations - leaving only clear speech.

It can be deployed either as an app, or an SDK at all stages of your customer’s journey - from your IVA, to the live call, and your post call analytics.

Read more below to find out how it can improve your IVA intent recognition, your customer and agent experience, and finally your post-call transcription and diarisation accuracy.