Eliminate noise from your citizen calls
IRIS Clarity eliminates all background noise on both ends of a call, driving faster resolutions for the citizens who need it most.
Ambulance Call
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Compatible with all leading call systems and platforms
Debbie Coveney, Head of Customer Services
Our staff were able to better engage with residents and put them at ease with such effective noise-cancellation.
Agent satisfaction
69% of agents we surveyed answered that issues caused by background noise were negatively affecting their mental health. IRIS Clarity reduces stress and acoustic shock, improving agents' day-to-day satisfaction.
Confidentiality
Prevent confidential or regulated customer calls from being repeated and overheard, including queries regarding defence, medical, or legal matters.
Productive conversations
87% of customers we surveyed had to repeat themselves because the agent could not hear them. Reducing repetition, distraction, and disruption helps more efficient resolution.
Hear Clarity in action
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- Specialist
- Call centres
- Remote agents
- Office
Ready to take your citizen service to the next level?
Fill out your details and one of our voice isolation specialists will be in touch to discuss your needs, and even arrange a personalised demo.