IRIS Clarity in partnership with 8x8

Save money in two key ways:

• A more productive conversation - reduce the time by removing the need for repetition and misheard words.
• Spend less on expensive headsets and sound-proofing infrastructure

• Headsets only solve the issue of loud call centres for your agents, but your customers still can’t hear you
• By removing background noise you improve the experience for both customer and agent
• Especially important for calls, such as those of a complex, sensitive, and confidential nature

• Customers rarely ring you from a perfect environment - coffee shop, in store, on a commute
• IRIS Clarity’s bi-directionality solves this, allowing your agents to concentrate fully on the conversation
• This helps reduce stress, and focus on delivering excellent service