IRIS Clarity in partnership with Genesys
Read more about how you can unlock the power of our real-time noise cancellation app through our partnership with Genesys.
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Who does IRIS Clarity help?
Your business
- A more productive conversation - reduce the time by removing the need for repetition and misheard words.
- Spend less on expensive headsets and sound-proofing infrastructure
Your customers
- Headsets only solve the issue of loud call centres for your agents, but your customers still can’t hear you
- By removing background noise you improve the experience for both customer and agent
- Especially important for calls, such as those of a complex, sensitive, and confidential nature
Your agent
- Customers rarely ring you from a perfect environment - coffee shop, in store, on a commute
- IRIS Clarity’s bi-directionality solves this, allowing your agents to concentrate fully on the conversation
- This helps reduce stress, and focus on delivering excellent service
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Bring Clarity to your calls