Delve into the research carried out by Goldsmiths University, exploring the impact of IRIS Clarity's background noise removal app in a call centre.

The team at Goldsmiths researched how IRIS Clarity impacted:

• The amount of repetition on customer service calls caused by background noise
• The stress levels of agents dealing with background noise
• The average length of handling time before and after the removal of background noise

Featuring a detailed methodology of the research process and the results from the study - make sure you fill out the form and download our research report today.