YOUR AUDIO. POWERED BY IRIS
Remove background noise from every stage of your calls
What is IRIS Clarity?
IRIS Clarity uses AI to remove all background noise from both live, and recorded customer conversations - leaving only clear speech.
It can be deployed either as an app, or an SDK at all stages of your customer’s journey - from your IVA, to the live call, and your post call analytics.
Read more below to find out how it can improve your IVA intent recognition, your customer and agent experience, and finally your post-call transcription and diarisation accuracy.
IRIS Clarity can help at every stage of the customer journey
Before (IVA)
Read MoreDriving more accurate routing and deflection with better word recognition in your IVA
During (Live Calls)
Read moreEnabling clearer, stress-free conversations and happier customers on your calls
After (Analytics)
Read moreEmpowering more accurate transcriptions and diarisation in your post-call analytics
Hear IRIS Clarity in action
Select a file to listen to:
Contact centres
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Card details
Contact centres
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Car hire
Contact centres
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Bill query
Roadside
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PH Crash roadside 01
Roadside
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PH Crash roadside 02
Want to test with your audio?
Request a demoIt actually says what it says on the tin, and it has a huge benefit to the advisor and to the customer. It’s straight forward and because it’s straight forward it should be in everyone’s tech stack.
Marco Ndrecaj, Director of Customer Experience
