Clearer calls, better conversations

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Find the answers you need below, or contact us to find out more.

• Can I test IRIS Clarity before purchasing a subscription?

  Absolutely. Please contact our Sales team to find out more and they'll set you up with a free trial.

• Does IRIS Clarity work with VoIP?

  Yes, IRIS Clarity is compatible with VoIP. Because our software operates on top of VoIP software, audio from both ends of the call get cleared before they reach the other side and without disrupting the VoIP process. This ensures clear communication on both sides of a call.

  Click here for an infographic on how this works and additional FAQs and tips.

• Does IRIS Clarity work with a CRM and auto dialer?

  IRIS Clarity works with all CRM systems that route calls through VoIP. Because our software operates on top of VoIP software, audio from both ends of the call get cleared before they reach the other side and without disrupting the VoIP process. 

  Click here for an infographic on how this works and more FAQs and tips.

• Does IRIS Clarity work with a thin client?

  We are in active development for a thin client solution. Please contact our Sales team to find out more.

• We use call centre noise reduction headsets — why do I need IRIS Clarity?

  IRIS Clarity complements call centre headsets by isolating voices on both sides of a call, making conversations far more pleasant and efficient. Noise reduction headsets only work for the person using the headphones, and only block noise coming from their side of the call.

  Example: You're calling a customer who's driving. With your noise cancelling headset, the noise from your call centre gets eliminated, but you still struggle to make out what your client is saying because of the background noise on their end. IRIS Clarity allows you to isolate your client's voice as well as yours, so you can both focus on what's important: the conversation.

  Click here for an infographic on how this works and additional FAQs and tips.