LONDON, July 20, 2022 - The call center industry is facing a concentration crisis, with background noise and poor sound quality affecting KPIs, damaging customer relationships, and exacerbating stress in the workplace....
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The full results of the survey are now available in the company’s research paper, ...
Whether agents are working from an office or remotely, background noise poses a problem. Noise aroun...
In an industry shifting rapidly towards digital, 56% of call center agents say customers are more di...
Jacobi Anstruther, CEO of IRIS Clarity, commented:...
Background noise is a crucial issue that needs to be addressed in the workplace, particularly in cal...
Using the latest in AI, IRIS Clarity integrates with all popular VoIP platforms, removing background...
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