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Ease the seasonal sales returns spike with background noise cancellation
Learn about the importance of removing background noise when facing spikes in customer calls after holidays - and how noise cancellation apps may help.
8 ways to improve your call centre CX
8 ways to improve your call centre CX | IRIS Audio Tech
IRIS Clarity vs. Sanas
A comprehensive analysis of noise cancellation solutions.
How call centres are increasing ROI with background noise cancellation
A look at how investing in a noise cancelling app like IRIS Clarity can help deliver ROI and value for your call centre through improved CX, AX, and AHT.
The I in IRIS - Tiana
Meet Content and Creative Marketing Lead, Tiana. One of the original IRISians...
Sigma Connected teams with IRIS Clarity for AI roll out
Find out more about our recent partnership with global BPO Sigma Connected, providing their customers with noise-free calls.
How noise cancellation apps help BPOs win more clients
We explore how AI noise cancellation apps can help BPOs to stand out from the competition and win more clients.
How can audio bridge the digital divide?
We delve into how the pandemic drove a further digital divide between those who can and cannot afford technology.
Noise Cancellation: The answer to providing fantastic citizen support
Local governments are facing increasingly tight budgets to provide brilliant citizen service - we look at how AI noise cancellation can help them achieve them.
Provalus case study
How Provalus used IRIS Clarity to bring perfect calls to their community call centres
How to cancel noise In VoIP calls
We look at the ways you can remove all background noise on your VoIP calls, and the benefits of doing so to call centres looking to improve their KPIs.