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How to choose a call centre headset

Find out the 9 key things you should be considering when deciding what call centre headsets you want to buy to solve your background noise issue.

What is a Noise Cancellation App?

Noise cancellation apps are a new technology changing the way call centres reduce background noise in their calls - find out what they are and how they work.

What is Acoustic Shock?

We explain what acoustic shock is, why it happens, the impact on call centre agents, and how noise cancellation apps like IRIS Clarity can help.