Eliminate noise in your customer calls and claims
Gain the edge over other BPOs by removing background noise with IRIS Clarity’s AI-powered noise cancellation app - improving your bottom line, as well as your agent and customer experience
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How does IRIS Clarity work?
IRIS Clarity's AI has been trained on 100,000s of hours of calls, allowing it to remove background noise leaving only the primary voices in a conversation.
It can be deployed either as a simple to use app on your employee’s desktop or as a fully integrated SDK in your VoIP or CRM platform - allowing you to save money on expensive headsets, and helping you to comply with the FCA Consumer Duty Act.
What are the benefits?
Reduction in cost of noise cancelling infrastructure for open plan offices
Drives better compliance for local data and vulnerable customer regulations
Improve customer and agent satisfaction, as well as better call outcomes
Packed with useful features
Security and compliance
Usage of the IRIS Clarity app is secure as IRIS is NCSC Cyber Essentials Plus certified. We also have extra features such as admins being able to restrict use of the app to specific IP addresses.
Central app admin
Reports and analytics
SSO and automated user provisioning
Integrating IRIS Clarity into our operations at Freedom Insurance has enhanced the focus of our team, reducing distractions, and increasing the likelihood that they'll understand our customers' needs.
Roland Gilliam, Director
Hear IRIS Clarity in action
Click play on our demos below to hear how IRIS Clarity removes all background noise, regardless of the environment.
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- Specialist
- Miscellaneous
Ready to eliminate background noise from your calls?
Fill out your details and a member of our team will be in touch to discuss your needs.