Remove noise from your customer calls & claims
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What is IRIS Clarity?
IRIS Clarity is an AI-powered noise cancellation app that removes background noise from both ends of live & pre-recorded calls.
It can be deployed either as an app, or an SDK and helps financial services and insurance organisations to comply with the FCA Consumer Duty Act and GDPR.
Compatible with:
Clear audio for valuable calls
Toggle IRIS Clarity on and off using the button below on some example customer calls
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- Miscellaneous
- Call centres
- Specialist
Roland Gilliam, Director
"Integrating IRIS Clarity into our operations at Freedom Insurance has enhanced the focus of our team, reducing distractions, and increasing the likelihood that they'll understand our customers' needs."
Built for enterprises
Security and compliance
Usage of the IRIS Clarity app is secure as IRIS is NCSC Cyber Essentials Plus certified. We also have extra features such as admins being able to restrict use of the app to specific IP addresses.
Central app admin
Reports and analytics
SSO and automated user provisioning
What are the benefits?
Reduction in noise cancelling infrastructure costs such as expensive headsets
Positive impact on CSAT, ESAT, FCR, AHT through reduced repetition
Facilitating inclusivity for vulnerable citizens & sensitive conversations