Enhance the quality of your citizen calls
IRIS Clarity removes all background noise on both ends of a call, driving faster resolutions for the citizens who need it most.
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What is IRIS Clarity?
IRIS Clarity is a noise cancellation app that uses AI to remove noise from live, and recorded citizen calls - leaving only clear speech.
Available as an app or an SDK - IRIS Clarity helps local governments serve their citizens better, including the neurodiverse or hearing impaired - whilst helping to control budgets with lower AHT and headset costs.
Better experiences for your citizens
Toggle IRIS Clarity off and on below to hear the difference you can make to your citizens’ calls.
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- Call centres
- Specialist
- Miscellaneous
Our staff were able to better engage with residents and put them at ease with such effective noise-cancellation.
Debbie Coveney, Head of Customer Services
Built for easy use
Security and compliance
Usage of the IRIS Clarity app is secure as IRIS is NCSC Cyber Essentials Plus certified. We also have extra features such as admins being able to restrict use of the app to specific IP addresses.
Central app admin
Reports and analytics
SSO and automated user provisioning
What are the benefits?
Reduction in noise cancelling infrastructure costs such as expensive headsets
Positive impact on your customer satisfaction and keeping your agents from feeling burnt out
Facilitating inclusivity for vulnerable citizens & sensitive conversations
Ready to bring IRIS Clarity to your citizen calls?
Get in touch with us using the form and a member of team will explore the best options for your council.