Enhance the quality of your citizen calls

IRIS Clarity removes all background noise on both ends of a call, driving faster resolutions for the citizens who need it most.
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What is IRIS Clarity?

IRIS Clarity is a noise cancellation app that uses AI to remove noise from live, and recorded citizen calls - leaving only clear speech.

Available as an app or an SDK - IRIS Clarity helps local governments serve their citizens better, including the neurodiverse or hearing impaired - whilst helping to control budgets with lower AHT and headset costs.

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What are the benefits?

  • Reduction in noise cancelling infrastructure costs such as expensive headsets

  • Positive impact on your customer satisfaction and keeping your agents from feeling burnt out

  • Facilitating inclusivity for vulnerable citizens & sensitive conversations

Debbie Coveney, Head of Customer Services

Our staff were able to better engage with residents and put them at ease with such effective noise-cancellation.
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Better experiences for your citizens

Toggle IRIS Clarity off and on below to hear the difference you can make to your citizens’ calls.
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Ready to bring IRIS Clarity to your citizen calls?

Get in touch with us using the form and a member of team will explore the best options for your council.