Enhance the quality of your citizen calls

IRIS Clarity removes all background noise on both ends of a call, driving faster resolutions for the citizens who need it most.
NICE's logo
logo
logo
logo
logo

What is IRIS Clarity?

IRIS Clarity is a noise cancellation app that uses AI to remove noise from live, and recorded citizen calls - leaving only clear speech.

Available as an app or an SDK - IRIS Clarity helps local governments serve their citizens better, including the neurodiverse or hearing impaired - whilst helping to control budgets with lower AHT and headset costs.

Talk to our team
What is IRIS Clarity? image

Better experiences for your citizens

Toggle IRIS Clarity off and on below to hear the difference you can make to your citizens’ calls.

Play & toggle to try out

00:00

01:39

  • Miscellaneous
  • Call centres
  • Specialist

Debbie Coveney, Head of Customer Services

Quote logo
Our staff were able to better engage with residents and put them at ease with such effective noise-cancellation.
Find out more

Built for easy use

  • Security and compliance

    Usage of the IRIS Clarity app is secure as IRIS is NCSC Cyber Essentials Plus certified. We also have extra features such as admins being able to restrict use of the app to specific IP addresses.

  • Central app admin

  • Reports and analytics

  • SSO and automated user provisioning

What are the benefits?

Ready to bring IRIS Clarity to your citizen calls?

Get in touch with us using the form and a member of team will explore the best options for your council.

Background wave bottom cornerBackground wave top rightBackground wave bottom rightBackground wave bottom left