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    Enhance the quality of your citizen calls

    IRIS Clarity removes all background noise on both ends of a call, driving faster resolutions for the citizens who need it most.

    Request a demoTry free for 14 days
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    Compatible with

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    What is IRIS Clarity?

    IRIS Clarity is a noise cancellation app that uses AI to remove noise from live, and recorded citizen calls - leaving only clear speech.

    Available as an app or an SDK - IRIS Clarity helps local governments serve their citizens better, including the neurodiverse or hearing impaired - whilst helping to control budgets with lower AHT and headset costs.

    Talk to our team
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    Better experiences for your citizens

    Toggle IRIS Clarity off and on below to hear the difference you can make to your citizens’ calls.

    Play & toggle to try out

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    • Call centres
    • Specialist
    • Miscellaneous

    Our staff were able to better engage with residents and put them at ease with such effective noise-cancellation.

    Debbie Coveney, Head of Customer Services

    Built for easy use

    • Security and compliance

      Usage of the IRIS Clarity app is secure as IRIS is NCSC Cyber Essentials Plus certified. We also have extra features such as admins being able to restrict use of the app to specific IP addresses.

    • Central app admin

    • Reports and analytics

    • SSO and automated user provisioning

    What are the benefits?

    • Reduction in noise cancelling infrastructure costs such as expensive headsets

      Reduction in noise cancelling infrastructure costs such as expensive headsets icon
    • Positive impact on your customer satisfaction and keeping your agents from feeling burnt out

      Positive impact on your customer satisfaction and keeping your agents from feeling burnt out icon
    • Facilitating inclusivity for vulnerable citizens & sensitive conversations

      Facilitating inclusivity for vulnerable citizens & sensitive conversations icon

    Latest news

    View all
    • Blog: Enhancing the phone channel with voice isolation

      Industry insights

      Blog: Enhancing the phone channel with voice isolation
    • Research: The impact of background noise on call centres

      Industry insights

      Research: The impact of background noise on call centres
    • Announcement: IRIS Audio selected for G-Cloud 13

      Industry insights

      Announcement: IRIS Audio selected for G-Cloud 13

    Ready to bring IRIS Clarity to your citizen calls?

    Get in touch with us using the form and a member of team will explore the best options for your council.

    Ready to bring IRIS Clarity to your citizen calls?

    Get in touch with us using the form and a member of team will explore the best options for your council.